THE MAISON | ALTON

Shipping

All J. Logan Home orders are shipped from Florida, USA, Monday through Friday, excluding holidays.

Domestic Shipping

Domestic U.S. shipping rates vary by item, with rates starting at $15. Smaller accessories ship at our lowest rate, while larger, oversized and specialty pieces have higher shipping rates due to their size and handling requirements.

Your exact shipping cost is shown at checkout before you complete your order. For expedited or special delivery requests, please email contact@jloganhome.com prior to purchase.

International Shipping

International shipping is available to select destinations. Rates vary by location. Following your purchase, a member of our team will contact you to confirm shipping arrangements and any additional charges.

International customers are responsible for any applicable duties, taxes and import fees imposed by the destination country.

For an international shipping estimate prior to purchase, please email contact@jloganhome.com.

Returns & Exchanges

All Sales Are Final

All J. Logan Home purchases are final sale. We do not accept returns or offer refunds.

Size Exchanges

If a ready-to-wear piece does not fit, we are happy to offer a size exchange when an appropriate replacement is available. Because many J. Logan Home pieces are one of a kind, we cannot guarantee the availability of another size or comparable piece.

Please contact contact@jloganhome.com within 7 days of delivery to request a size exchange. Approved exchanges are subject to replacement availability.

Pieces returned for exchange must be unworn, unwashed and in their original condition, with any tags still attached. We reserve the right to decline an exchange for a piece that does not arrive in this condition.

The customer is responsible for all shipping costs associated with an exchange. J. Logan Home is not responsible for items lost in transit, and we strongly recommend using a trackable shipping service for all exchanges.

Custom, commissioned and made-to-order pieces are final sale and are not eligible for return or exchange.

Damaged Pieces

Please inspect your shipment upon delivery. If the exterior packaging appears damaged or altered, contact us immediately at contact@jloganhome.com.

If you discover damage to your piece after opening the package, please contact us within 48 hours of receipt and include photographs of the affected area and packaging. We will respond within two business days.